The majority of orders are shipped within 7 days from order date, though more complex orders may take longer. You will receive a confirmation email as soon as your order has been dispatched from our warehouse. We work hard to ensure even the most complex prescriptions are dispatched within 14 days of being authorised by our opticians.

If you have any questions about your order, please get in touch with our helpful customer service team on 051-2828239, or email us on tanweer.optical.company@gmail.com.